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Privacy Policy

How we collect, use, and protect your information

Last updated: January 2026

SmartTV.au ("we", "us", or "our") operates the smarttv.au website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes:

Personal Data

When you voluntarily contact us via our contact form or email, we may collect personally identifiable information such as your name and email address. You are under no obligation to provide us with personal information, though refusal to do so may prevent you from using certain features of the website.

Derivative Data

Our servers may automatically collect information when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website. This information is used to improve the website and understand user behaviour.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customise the website and improve your experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

Use of Your Information

We may use information collected about you via the website for the following purposes:

  • To respond to your enquiries and provide customer support
  • To improve and optimise our website and user experience
  • To analyse website usage and trends
  • To compile anonymous statistical data and analysis
  • To deliver targeted advertising and promotional content
  • To monitor and analyse the effectiveness of our content

Disclosure of Your Information

We may share information we have collected about you in certain situations:

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, and customer service.

Affiliate Partners

When you click on affiliate links on our website (such as links to Amazon Australia), you will be redirected to the third-party website. These third parties have their own privacy policies, and we encourage you to review them. We may receive a commission from purchases made through these links, but we do not share your personal information with these partners.

Legal Requirements

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

Third-Party Websites

The website may contain links to third-party websites and applications, including Amazon Australia. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policy of every website you visit.

Advertising

We may use third-party advertising companies to serve ads when you visit the website. These companies may use information about your visits to this and other websites to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please visit the Digital Advertising Alliance opt-out page.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Children's Privacy

We do not knowingly collect information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information from our records.

Your Rights Under Australian Privacy Law

Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have certain rights regarding your personal information:

  • The right to know what personal information we hold about you
  • The right to access your personal information
  • The right to request correction of inaccurate information
  • The right to complain about a breach of your privacy

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@smarttv.au
Address: SmartTV.au, Sydney, NSW, Australia

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